Handyman Specialist

California Privacy Policy

Read our California Privacy Policy for details.
Learn how we protect your data and your rights.

California Privacy Policy

Introduction

At Handyman Specialist (“Company,” “I,” or “my”), I am committed to protecting your privacy. This California Privacy Policy (the “Policy”) applies to residents of California and outlines how I collect, use, disclose, and protect your personal information. This Policy supplements my general Privacy Policy and complies with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

Information I Collect

I collect the following categories of personal information:

  1. Identifiers
    Name, email address, postal address, phone number, and other similar identifiers.

  2. Commercial Information
    Records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.

  3. Internet or Other Electronic Network Activity Information
    Browsing history, search history, and information regarding your interaction with my website or advertisements.

  4. Geolocation Data
    Physical location or movements.

  5. Sensory Data
    Audio, electronic, visual, or similar information (e.g., if customer service calls are recorded).

  6. Professional or Employment-Related Information
    Current or past job history or performance evaluations if you apply for a job with me.

  7. Inferences
    Inferences drawn from any of the above information to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.

How I Use Your Information

I use the personal information I collect for the following purposes:

  • To provide, support, personalize, and develop my website, products, and services.
  • To create, maintain, customize, and secure your account with me.
  • To process your requests, purchases, transactions, and payments.
  • To prevent transactional fraud, monitor against theft, and otherwise protect my customers and my business.
  • To provide customer service and respond to inquiries or requests.
  • To send promotional and marketing communications (with your consent, where required by law).
  • To analyze and improve my services, website performance, and user experience.
  • To comply with legal obligations, resolve disputes, and enforce my agreements.
  • To conduct auditing, research, and analysis to maintain and improve my services.

 

Sharing Your Information

I may share your personal information with the following categories of third parties:

  1. Service Providers
    Companies that provide services on my behalf, such as payment processing, order fulfillment, customer service, and marketing.

  2. Affiliates
    My corporate affiliates for business purposes.

  3. Third Parties
    Third parties with whom you direct me to share your information.

  4. Legal Authorities
    Government authorities and regulators as required by law or to protect my legal rights.

  5. Business Transfers
    In the event of a merger, acquisition, or other transfer of all or any portion of my assets, your personal information may be transferred to the acquiring entity.

Your Rights and Choices

As a California resident, you have specific rights regarding your personal information under the CCPA and CPRA:

  • Right to Know
    You have the right to request that I disclose certain information to you about my collection and use of your personal information over the past 12 months.

  • Right to Delete
    You have the right to request that I delete any of your personal information that I collected from you and retained, subject to certain exceptions.

  • Right to Correct
    You have the right to request the correction of inaccurate personal information I maintain about you.

  • Right to Opt-Out of Sale or Sharing
    You have the right to opt-out of the sale or sharing of your personal information. I do not sell your personal information.

  • Right to Limit Use of Sensitive Personal Information
    If I collect sensitive personal information, you have the right to limit its use to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer.

  • Right to Non-Discrimination
    You have the right not to receive discriminatory treatment for exercising any of your CCPA/CPRA rights.

Exercising Your Rights

To exercise the rights described above, please submit a verifiable consumer request to me by:

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information.

Verification Process
When you submit a request, I will take steps to verify your identity before processing your request. This may include asking you for additional information to confirm your identity.

Changes to This California Privacy Policy
I may update this Policy from time to time in response to changing legal, technical, or business developments. The updated Policy will be posted on my website with the date of the most recent revision indicated. I encourage you to review this Policy periodically to stay informed about how I am protecting your information.

Contact Me
If you have any questions or concerns about this Policy or my privacy practices, please contact me at:

Thank you for choosing Handyman Specialist. Your privacy is important to me.

This California Privacy Policy was last updated on: January 8, 2024